An interview with Theo Paphitis in The Market magazine is instructive:\r\n\r\n‘His consistent ability to read a business, identify key issues, and then take successful action surely must rely on a methodology or set of processes?\r\n\r\n”No, not at all,” he rebuffs. “I’m not a financial engineer … I’m a people person. I never go into a company saying “I’m going to turn this around”.\r\n\r\n”Instead I listen to the people who know the business best – the staff. Not the board or the senior management, but the people on the shop floor, at the sharp end. Normally they know all the reasons why a business is struggling. My talent is listening to people around me and then implementing the right changes in detail. At’s about the application of common sense.\r\n\r\n”I see everyday in my business life, that common sense isn’t very common.”\r\n\r\nIt makes sense …. the flip side of Front Line Staff\r\n\r\n
We can all suffer from Emotional Deprivation as well as Financial Deprivation – we must find ways to deal with both.